Supervisory
Seven Reasons why Training Staff is powerful for Advertising and Building your Brand
Recently, I have been working with a company which has done much in its recent past to change its brand awareness and appeal through genuine changes, efforts and commitment. In some parts of the population, a noticable shift in perception has occured; but in many other sectors – the old uncertain perception exists.
How does a worldwide brand succeed at changing perception in a competitive environment whilst maintaining a cost cutting/ profit margin drive required by management and operational goals?
Read MoreUse your Resource and Initiative
How often is it, that when something needs to be fixed or sorted out, we refrain from getting involved, thinking, “That’s a job for someone else, perhaps an expert”? Our approach becomes a passive one, handing responsibility and solution to someone else. What if used our resources and initiative?
Read MoreDon’t be nice, be fair
If you’re a leader, manager, parent, administrator or someone with responsibilities, this is important advice that can help you do the right thing.
These are some problems or accusations we may be facing:
“Why did you give the customer such a large discount?”
“You promised the customer delivery on the order much earlier than our normal terms and conditions”
“You took sides on that issue because of your relationship with that person”
“The contract stated the following… why did you give more?”
“You seem to have your favourites and the rest are treated differently”
We make concessions because we wish to be……… “nice”.
Some of the reasons for wanting to be ‘nice’ and not ‘fair’, may include:
Read MoreWhat makes great supervisors?
After 15 years of facilitating and coaching supervisors, in various industries, I would like to share some insights about what makes great supervisors.
This is a level in the organisation key to bridging management and worker expectations, whilst enabling productivity and greater profits.
Read MoreSimplify
I’m 35 years old. I’ve had my own business for the since 2003. I experienced growth in my business year on year for the first 4 years. With growth came the need to want more, compete bigger, employ more staff, offer more products and services, get sophisticated and take on more commitments. Then came the…
Read More