Worldwide, up to two-thirds of all customers leave due to poor customer service. That is why the people you select to interface with your customers are so important. When you hire employees using Profiles Customer Service Perspective™ you populate your organization with people who will increase customer satisfaction, reduce complaints, build customer loyalty, increase sales and make significant gains in profitability. 

Profiles Customer Service Perspective™ assesses the attitudes and customer service proficiency of employees and job candidates. It gives you the critical information you need to hire individuals with good customer service skills, improve customer service training and increase awareness that every employee is part of the customer service team.