Training and Development
Durban Business Fair 2011
Synergistic Outcomes shall be participating for the 4th year in the Durban Business Fair (formerly known as the Ethekwini SMME Fair).
The Durban Business Fair boasts being the leading small business event in Southern Africa, where small business owners are given the opportunity to showcase their products and create awareness for their services.
Read MoreDon’t be nice, be fair
If you’re a leader, manager, parent, administrator or someone with responsibilities, this is important advice that can help you do the right thing.
These are some problems or accusations we may be facing:
“Why did you give the customer such a large discount?”
“You promised the customer delivery on the order much earlier than our normal terms and conditions”
“You took sides on that issue because of your relationship with that person”
“The contract stated the following… why did you give more?”
“You seem to have your favourites and the rest are treated differently”
We make concessions because we wish to be……… “nice”.
Some of the reasons for wanting to be ‘nice’ and not ‘fair’, may include:
Read MoreHow to deal with closed minded people
How do you respond to someone who has already formed an opinion before hearing you out? How do make someone listen when they seem to have their index fingers in both ears, humming to tune of “The sun will come out/ Tommorrow” (Annie)?
Firstly, let’s understand why people shut off and choose to be closed minded, with a question at the end of each reason.
Read MoreWhat makes great supervisors?
After 15 years of facilitating and coaching supervisors, in various industries, I would like to share some insights about what makes great supervisors.
This is a level in the organisation key to bridging management and worker expectations, whilst enabling productivity and greater profits.
Read MoreThe Skills Portal – a great training and HR website
I rate The Skills Portal as a one of the best sites for HR, Training, Skills Development and Learning in South Africa. Recently Alan Hammond and his team revamped the site, and have done a great job. High recommended. I uploaded some of our In-house Training and Public Workshop courses on the site: http://www.skillsportal.co.za/train/training_providers/view/293-synergistic-outcomes If…
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