Posts Tagged ‘attitude’
What is Customer Service? 16 Ideas…
Customer Service is most relevant today. How does it apply to your team? In a recent training session, I asked staff from a newly formed group of companies: “What is Customer Service?” There were at least 16 ideas that were shared: Customer Service is about making sure that customers feel welcomed, appreciated and worth. They…
Read MoreSynergistic Outcomes – Strategy, Performance and Attitude
In 2004, Synergistic Outcomes began with a logo and subtitle that read: “Training, Development, Profiling, Assessments and Coaching Solution”. It seemed clear and transparent what we did. That tagline would last for the 6 years, until we reconsidered what we do as a business. Strategic Planning is a key activity for businesses which plan to…
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