Authority in the workplace

A person has authority when he or she has the right to preside, adjudicate, pronounce or lead a group of...
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What makes a great communicator?

In November of 2001, I had the treasured opportunity to listen to Nelson Mandela speak at the Sandton Convention Centre...
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8 Steps to Qualifying Your Customer

Every now and then in our business, we have a customer who will call in for a specific request. Actually,...
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A basic definition of Leadership, expanded.

"Leadership is the ability to influence a group towards a common goal or purpose" 1. If leadership is an "ability",...
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What if you just don’t fit your job?

We all know the cliche, and common recommendation for poor job fit in companies: "Put the round peg in the...
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Motivating Gems from the PSASA 2012 convention

Professional Speaking

We will not succeed if we do not accept change 'Ability will start you...
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Come back stronger

On July 26, 2008,  Miguel Cotto, then undefeated light middleweight champion of the world,  suffered his first loss as a...
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Why 2012 is just the beginning.

The world is not going to come to an end, according to Mayan prophecy. That is superstition. It can, in...
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Trees die from the top

"A man (or woman) might know too little, perform poorly, lack judgment and ability, and yet  not do too much...
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