The Purpose of the Workplace Climate Survey:
The purpose of the Workplace Climate Survey (WCS) is to assess the current morale and perspectives of all employees of your organisation.
The responses of the survey are assessed and analysed into reports, graphs and trends. This information is fed back to management to understand gaps and critical areas as well as develop relevant plans and interventions.
WCS helps management make informed decisions to serving employees, improving customer service and quality and building better teams. A key area is the benefit that it allows employees to freely and confidentially voice their praise and concerns about the business.
What does the Workplace Climate Survey Measure:
The WCS Questionnaire designed by Synergistic Outcomes covers four main areas:
1. Key Employee Details - demographic data such as age, level of education, level of position, years of service, etc need to be gathered. This serves to allow us to analyse trends within & between groups of employees and allows us to draw conclusions regarding relationships that may exist between a particular employee type & their overall level of satisfaction.
2. Values - in this section, we aim to examine two factors: what the employees’ personal values are and how well they view the organisation is performing in promoting their values. This section is vital in understanding whether the employees feel a connection with (or loyalty towards) the organisation.
3. Working Environment - this section aims to ascertain the employees’ overall levels of satisfaction based on the Motivational & Hygiene factors explored in Herzberg’s Theory of motivation.
4. General Feedback - in this section, more qualitative feedback is obtained from the employees, including suggestions for improvement and their feelings on aspects of their job not covered above.
The reliability of the overall results of the study will be ensured by a thorough examination of the instrument for construct validity. For each area, the instrument will have a minimum of 3 items to ensure consistency.