Emotional Intelligence

The Purpose of our Emotional Intelligence Training:

What is the difference between IQ and EQ?

What is emotional intelligence? What is emotional quotient?

Can emotional intelligence expand and grow?

Are you emotionally mature?

This programme explores the concept of Emotional Intelligence and allows for its practical application in the workplace, as well as in other areas of life. The ability to understand and control one’s emotions opens many doors for self empowerment and enables delegates to lead their lives, and others, more effectively. Through empathy and attentive listening, two of themain skills of emotional intelligence, workplace and customer relations improve exponentially. The skills and techniques acquired through harnessing and improving one’s emotional awareness and intelligence are invaluable to all people who see the benefits of emotionallymature communication.

Emotional Intelligence Course Content:

Emotional Intelligence has a total of 3 Modules, which cover the following topics:

  Module 1: The role and impact of Emotional Intelligence
  Module 2: Emotions and feelings – Application in the Workplace
  Module 3: Increasing Emotional Intelligence in the Workplace

How would YOU Benefit from our Emotional Intelligence Training?

By the end of the course you will be able to:

  - Identify their daily emotions and the emotions of others.
  - Demonstrate the key skills to empathetically handle managers, colleagues and customers.
  - Improve the effectiveness of listening skills regarding the emotional needs of others.
  - Identify the ways in which emotional intelligence can be increased in the workplace.
  - Discover a shift in their belief systems regarding their capabilities.

The Finer Details of our Emotional Intelligence Training:

Now that you have evaluated the Emotional Intelligence Training, and determined the training benefits, these are some of the finer details of the course.

Target Group:
Applicable for most levels of an organisation.

Method of Presentation:
Course Manuals, Facilitation, Group Interaction, Self-Assessment & Introspection, MS PowerPoint presentation, AV clips, Breakaway group sessions, Practical learning Activities and Games.

Duration of Course:
2 days

Venue:
Training can be conducted in-house, or at a venue of your choice.

Get a Quote:

If you would like to get a quote for this or one of our other training programmes, please fill in the quick and easy form below and one of our consultants will contact you as soon as possible.

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