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Courageous Conversations in the Workplace

As we work with various organisations in matters of strategy and performance management, a key stumbling block to achieving results is the inability of line managers and subordinates to engage in robust, open and challenging conversations. These conversations push relationships to new levels of understanding, empathy, respect, support and changes needed. The best of strategies…

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Leadership Lessons from Zuma’s Resignation

South Africa awoke today with the news that President Jacob Zuma has resigned. For most South Africans, it’s a feeling of a decision long overdue and good riddance. For others, it’s a compassionate reaction of sadness, aggh shame, emotion and not a nice way to see uBaba go. Where did it go wrong? I remember…

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OUTsurance, Twitter, Marketing and Cultural Sensitivity

Often it takes a really painful mistake to make us look inward at the very necessary changes we’ve overlooked – through oversight. This weekend saw OUTsurance showcase a Father’s Day advert with majority white fathers with their children. 19 White fathers and just 1 black father, has been suggested. The onslaught on Twitter was swift…

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Using Employee Climate Surveys in the Workplace

Companies that engage their staff are more likely to improve workplace satisfaction and inclusion than those who do not or simply assume what’s best. Workplace Climate Surveys or Employee Climate Surveys can help scan internal environment of employees. This can be the start of making better decisions, an important input into strategic planning or showing that your company cares about how their people ‘think and…

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Dealing with Demotivated Staff

Recently, whilst returning to our destinations in a courtesy car, a manager and I got chatting. “What do you do?”, she asked. “I have a consultancy business which helps companies in the areas of strat planning, training, profiling, team building and work-life balance” (maybe not the best elevator pitch). “How about you?”, I asked. “I am…

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